Q: Can I order just one item?
A: Yes, you can order from our Shop Page. This is our exclusive artwork section.
Q: What is the minimum order for the Necklaces, Bracelets, Keychains and Golf Ball Markers using the CUSTOMIZER?
A: Minimum = 10 items for the Necklaces, Bracelets, Keychains and Golf Ball Markers. These items are intended as Hockey Promotional Giveaways for corporate events, team gifts, fundraisers and retailers.
Q: Can I upload JPG’s?
A: Yes, you can upload a JPG. However, PuckStyle would prefer the art to be Vector Art in one of the following formats (.ai .eps .pdf). Vector Art prints more clearly than JPG’s. The image/logo must be property of the client.
Q: What is PuckStyle’s return policy?
A: All sales are final. We offer no refunds due to the customized printing. However, we are willing to work with you if you are unhappy with your order. We will do our best to make it right.
Q: How long will it take for me to receive my order?
A: Traditionally, the standard lead time is 2-3 weeks from order to delivery. We understand your order may be time sensitive. However, the customization of your item takes time. We do our best to honor “rush orders” but ask that you contact us prior to ordering so we can plan accordingly.
Q: Are the pucks and skate laces 100% authentic on the necklace, bracelet and keychain?
A: Yes, our pucks are made from the same material a regulation hockey puck is made from and our skate laces are authentic as well.
Q: What sizes are available for the necklace and bracelet?
A: The necklaces and bracelets are one-size-fits all.
Q: Will the logo rub off the necklace, bracelet or keychain?
A: No, the logo will not rub off with a standard touch. The artwork is smooth to the touch and waterproof. It is durable and ready for everyday use.
Q: Does PuckStyle offer pricing breaks?
A: Yes, we offer pricing breaks for bulk/high volume orders. Please contact us for a custom quote.